Delivery Information


During the COVID-19 and Brexit situations we have taken the difficult decision to only deliver our products within the UK 

Mystery Boxes & Pacis 

We only send our Mystery Boxes and pacis to the UK

FREE signed for delivery to the UK

Making your special paci takes us around 1 week, and Mystery Boxes work on a pre-order system with advertised posting dates. We’ll then post it using Royal Mail. 

Delivery is then usually 2-3 working days from posting. Occasionally there may be disruptions to Royal Mail which we can't foresee that may delay packages e.g strike actions, severe weather or pandemic situations. 

Seasonal boxes for Halloween and Christmas will have an advertised despatch date, which you’ll find details of on the product pages. 

Discreet Packaging 

What’s the outer packaging like? 

Pre-made pacis are super discreet and come in a brown or white bubble envelope with some ‘fragile’ tape. We usually handwrite your address, and give a residential return address. There is no company name or branding from us. 

Our Mystery Boxes come as plain white cardboard boxes and no mention of our company - so these are super discreet too. 

There will be some ‘fragile’ tape on it, plus a residential return address.

Some small boxes may be made by a paper brand called Missive - so if you see branding on these it’s just a cardboard box company who supply to UK post offices.

We usually hand write your addresses, but sometimes it might be a plain black & white printed label if we’re feeling fancy. We never use a company logo or name on the outside packaging, or any pretty colours. 

 

Deliveries to Channel Islands need customs documentation - this will be displayed on the outer box, but we are very skilled in being discreet in our contents descriptions! Contact us if you’d like more information. You will need to check your country’s import rules to understand if you’ll be charged any import fees. If you get stuck please contact us for information before you order.